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Chatbots & Conversational AI

Chatbots that actually know your business

Generic chat on your product is a gimmick. We build grounded, context-aware conversational AI that answers from your documentation, your data, and your systems, with streaming and citations included.

Overview

What we deliver

We've shipped conversational AI across healthcare, HR, coaching, and product support. The throughline: bots that are grounded in real documents, keep conversation history, cite their sources, and know when to escalate.

Why choose this service

Key benefits

01

Grounded in your sources

RAG-powered answers with citations. No more 'the AI made it up.'

02

Real-time streaming

Users see responses word by word, with session persistence and full conversation history.

03

Multi-LLM flexibility

OpenAI, Anthropic, Google, or open-source, swapped without a product rewrite.

04

Embeddable anywhere

Widget for websites, full chat UI for products, or REST API for backend integrations.

How we work

Our process

01

Knowledge Audit

What docs, FAQs, or data sources should the bot use? How should they be chunked and indexed?

02

Prompt & Retrieval Design

Grounding strategy, citation style, conversation memory, and escalation rules.

03

Build & Evaluate

Ship a working prototype. Test on real user questions. Iterate the retrieval quality.

04

Deploy & Monitor

Embed in your product, track sessions, and feed failed queries back into improvements.

Applications

Common use cases

Product support bots grounded in your documentation
Internal HR and IT assistants for employees
Customer-facing coaches for health, finance, or education
Embeddable website chat widgets with admin dashboards
Multi-modal bots that accept images, PDFs, or audio

Technologies

Tools we use

OpenAI
Anthropic Claude
Google Gemini
LangChain
LlamaIndex
Qdrant / Pinecone
Vercel AI SDK
Socket.IO / SSE

Case Study

MindTime AI

The Problem

Users needed conversational access to the MindTime knowledge base with coaching-style responses, not generic answers.

The Result

RAG-powered AI coach with session context, built-in citations, HTML-formatted replies, and customizable prompts per user.

RAG + Streaminggrounded coaching with source citations

FAQ

Common questions

Can the bot be trained on our private documents?

Yes. We ingest PDFs, DOCX, CSVs, web pages, and structured data, then serve them through a RAG pipeline with proper access control.

What about voice chat or image input?

Supported. We've shipped bots with audio transcription, multimodal image inputs, and voice output.

How do you prevent hallucinations?

We ground responses in your source documents with retrieval, return citations, and use strict prompting to refuse questions outside the knowledge base.

How can we help you?

Tell us about your product. We'll tell you how we'd build it, and how fast.

Let's Work Together →