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Chatbots & Conversational AI

Chatbots that actually know your business

Generic chat on your product is a gimmick. We build grounded, context-aware conversational AI that answers from your documentation, your data, and your systems, with streaming and citations included.

01Overview

What we deliver

We've shipped conversational AI across healthcare, HR, coaching, and product support. The throughline: bots that are grounded in real documents, keep conversation history, cite their sources, and know when to escalate.

02Why choose this service

Key benefits

01

Grounded in your sources

RAG-powered answers with citations. No more 'the AI made it up.'

02

Real-time streaming

Users see responses word by word, with session persistence and full conversation history.

03

Multi-LLM flexibility

OpenAI, Anthropic, Google, or open-source, swapped without a product rewrite.

04

Embeddable anywhere

Widget for websites, full chat UI for products, or REST API for backend integrations.

03How we work

Our process

01

Knowledge Audit

What docs, FAQs, or data sources should the bot use? How should they be chunked and indexed?

02

Prompt & Retrieval Design

Grounding strategy, citation style, conversation memory, and escalation rules.

03

Build & Evaluate

Ship a working prototype. Test on real user questions. Iterate the retrieval quality.

04

Deploy & Monitor

Embed in your product, track sessions, and feed failed queries back into improvements.

04Applications

Common use cases

01Product support bots grounded in your documentation
02Internal HR and IT assistants for employees
03Customer-facing coaches for health, finance, or education
04Embeddable website chat widgets with admin dashboards
05Multi-modal bots that accept images, PDFs, or audio

05Technologies

Tools we use

OpenAIAnthropic ClaudeGoogle GeminiLangChainLlamaIndexQdrant / PineconeVercel AI SDKSocket.IO / SSE

06Case study

MindTime AI

MindTime AI

RAG + Streaming

grounded coaching with source citations

The problem

Users needed conversational access to the MindTime knowledge base with coaching-style responses, not generic answers.

The result

RAG-powered AI coach with session context, built-in citations, HTML-formatted replies, and customizable prompts per user.

Read the full case study

07FAQ

Common questions

Can the bot be trained on our private documents?

Yes. We ingest PDFs, DOCX, CSVs, web pages, and structured data, then serve them through a RAG pipeline with proper access control.

What about voice chat or image input?

Supported. We've shipped bots with audio transcription, multimodal image inputs, and voice output.

How do you prevent hallucinations?

We ground responses in your source documents with retrieval, return citations, and use strict prompting to refuse questions outside the knowledge base.

Trusted in production by

Maxiom
MindTime
Franck Muller
Backyard Design
TrueClaim
Bank Marketing Center
True Terpenes
Restaurant SupplyRestaurant Supply
ScrollTollScrollToll

How can we help you?

We'll tell you how we'd build it, and how fast.

Book a call